+(86) 1358 656 7972
jyu@aifaindustries.com
173 Shunyu West Road, Yuyao, China
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FAQ

Q

What type of design files does Aifa Industries accept for quoting?

In order to provide an accurate and timely quote, we only accept 3D CAD files in STL, STEP or IGES format. 2D drawings with reference dimensions must be in PDF format. We must receive complete manufacturing information as part of this technical documentation. Informal communication via SMS, Skype, email, etc., will not be considered as admissible for manufacturing purposes.

Q

Is a Non-Disclosure Agreement (NDA) required to do business with Aifa Industries?

An NDA is not necessary to do business with Aifa Industries. When uploading your CAD model to our site, we employ state-of-the-art encryption and anything you upload is protected by confidentiality obligations. For more information, contact your account representative.

Q

What are Aifa Industries' shipping terms?

Our standard terms are Ex Works (EXW) for rapid prototyping and regular production orders. This means the customer is responsible for shipping, customs clearance and all other associated fees once the goods have left our premises.

For express shipments, we use Delivered Duty Unpaid (DDU), which means that the client is responsible for paying import duty when the goods arrive to your destination.

Q

How do I get a quote?

To get a quote for all of our services, simply upload a 3D CAD model on our site. You'll get an interactive quote within hours with free design feedback. If there are problem areas in the submitted design, our quoting engine provides detailed information on the potential manufacturing issues and suggests possible solutions.